Privacy Policy – swcup3 Protects Your Personal Data

1. Introduction

Welcome to the Privacy Policy of swcup3, operated under the domain swcup3.net. We take your privacy seriously, and this document explains in plain terms how we collect, use, store, and protect your personal data when you use our platform.

By accessing swcup3 — whether you're just browsing or you've already registered an account — you acknowledge that you have read and understood this Privacy Policy. If anything here is unclear, we encourage you to reach out to us before continuing. Your informed consent matters to us.

This policy applies to all users of swcup3, including players who participate in virtual sports, PBA betting, poker, bingo, and other gaming activities available on the platform. It also applies to users who interact with our promotions, deposit and withdrawal features, and any other services we offer.

2. Information We Collect

swcup3 collects personal data for the sole purpose of providing you with a safe, enjoyable, and compliant gaming experience. Here's a breakdown of what we collect and why:

2.1 Account Registration Data

When you register on swcup3, we collect:

• Full legal name
• Date of birth (to verify you meet the minimum age requirement of 21 years old)
• Email address
• Mobile number (required for GCash, Maya, or OTP verification)
• Username and password (passwords are hashed and never stored in plain text)
• Nationality and country of residence

2.2 Identity Verification (KYC) Data

To comply with anti-money laundering (AML) regulations and PAGCOR licensing requirements, swcup3 conducts Know Your Customer (KYC) verification. This may include:

• Government-issued ID (UMID, SSS, PhilHealth, Passport, Driver's License, Voter's ID)
• Proof of address (utility bill, bank statement dated within 3 months)
• Selfie or photo verification

These documents are reviewed by authorized personnel only and stored in encrypted form.

2.3 Financial Data

When you make deposits or withdrawals via GCash, Maya, GrabPay, Coins.ph, InstaPay/PESONet, or bank transfers (BDO, BPI, UnionBank), swcup3 logs transaction records including amounts, timestamps, and payment method types. We do not store full card numbers or e-wallet PINs. Payment data is handled through secure, encrypted channels.

2.4 Usage and Behavioral Data

Like most online platforms, swcup3 automatically collects certain technical data when you use our site:

• IP address and approximate location (city/region level)
• Device type, browser version, and operating system
• Pages visited, time spent, and in-game activity
• Referral source (how you found swcup3)
• Login timestamps and session data

This data helps us detect unusual activity, improve the platform, and personalize your experience. It's never sold to external advertisers.

3. How We Use Your Information

swcup3 uses your personal data strictly for the following purposes:

• Account management: Creating and maintaining your swcup3 player account, processing logins, and managing your profile settings.
• Service delivery: Enabling you to place bets, join games, access promotions, and use all features on swcup3.
• Payment processing: Handling your ₱ deposits and withdrawals securely through your chosen payment method.
• Regulatory compliance: Fulfilling our legal obligations under Philippine law, including AML checks, age verification, and reporting to relevant authorities when required.
• Security and fraud prevention: Detecting and preventing unauthorized access, fraudulent transactions, and abuse of the swcup3 platform.
• Customer support: Responding to your queries, resolving disputes, and following up on account issues.
• Communications: Sending you account-related notifications, security alerts, and (if you've opted in) promotional offers from swcup3.
• Platform improvement: Analyzing usage trends to improve our games, interface, and overall user experience.
• Responsible gaming: Monitoring gameplay patterns to identify and assist players who may be experiencing problem gambling behaviors.

4. Sharing Your Information

swcup3 does not sell, trade, or rent your personal information to outside parties. However, there are limited circumstances where we may share your data:

• Payment processors: When you transact via GCash, Maya, GrabPay, Coins.ph, or bank channels, necessary financial data is shared with those processors to complete your transaction. They operate under their own privacy policies and security standards.
• KYC/AML service providers: We may use licensed third-party identity verification providers to process your KYC documents. These providers are contractually bound to handle your data with the same level of care we apply.
• Legal authorities: If required by Philippine law, court order, or regulatory mandate (including PAGCOR), swcup3 may disclose account information to relevant government agencies. We disclose only what is legally required, nothing more.
• Affiliated entities: swcup3 may share limited operational data with corporate affiliates who assist in running the platform, subject to confidentiality agreements.
• Business continuity: In the event of a merger, acquisition, or sale of assets, player data may be transferred to a successor entity under the same privacy commitments.

In all cases, data sharing is governed by strict data processing agreements and limited to what is necessary for the stated purpose.

5. Cookies and Tracking Technologies

swcup3 uses cookies and similar technologies to make your experience smoother and more personalized. Here's what we use them for:

• Session cookies: Keep you logged in while you navigate swcup3 without having to re-enter your credentials every few minutes.
• Preference cookies: Remember your language settings, display preferences, and other customizations.
• Analytics cookies: Help us understand how players interact with swcup3 — which pages are most visited, where users drop off, and how we can improve.
• Security cookies: Support our fraud detection systems and help protect your account from unauthorized access.

You can manage cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of swcup3. We do not use third-party behavioral advertising cookies.

6. Data Retention

swcup3 retains your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by applicable law. Our general retention periods are as follows:

• Active account data: Retained for the duration of your account relationship with swcup3.
• KYC documents: Retained for a minimum of 5 years after account closure, as required under Philippine AML regulations.
• Transaction records: Retained for a minimum of 5 years for regulatory and audit purposes.
• Gaming activity logs: Retained for 3 years from the date of the activity.
• Customer support communications: Retained for 2 years from the date of the last interaction.

Once the retention period expires or the data is no longer needed, swcup3 securely deletes or anonymizes it in line with industry best practices.

7. Your Rights Under the Philippine Data Privacy Act

As a Filipino user of swcup3, you are protected under Republic Act No. 10173 (Data Privacy Act of 2012). You have the following rights regarding your personal data:

• Right to be informed: You have the right to know what data swcup3 collects, how it is used, and with whom it is shared — which is exactly what this policy covers.
• Right to access: You can request a copy of the personal data swcup3 holds about you at any time.
• Right to rectification: If any of your data is inaccurate or outdated, you can request corrections through your account settings or by contacting support.
• Right to erasure or blocking: Under certain conditions, you may request the deletion or blocking of your personal data held by swcup3.
• Right to data portability: You can request that your data be provided in a structured, commonly used format so you can transfer it to another service if applicable.
• Right to object: You may object to specific types of data processing, particularly for direct marketing purposes.
• Right to file a complaint: If you believe swcup3 has violated your data privacy rights, you may file a complaint with the National Privacy Commission (NPC) of the Philippines.

To exercise any of these rights, contact us at support@swcup3.net. We will respond within 15 business days of receiving your verified request.

8. Security Measures

Keeping your data safe is not just a policy commitment for swcup3 — it's an ongoing technical and operational effort. Here's what we do to protect your information:

• SSL/TLS encryption: All data transmitted between your device and swcup3 servers is encrypted using 256-bit SSL/TLS protocols.
• Password hashing: Your password is never stored in plain text. We use industry-standard hashing algorithms (bcrypt) to store credentials securely.
• Two-factor authentication (2FA): We encourage all players to enable 2FA on their swcup3 accounts for an extra layer of protection.
• Regular security audits: swcup3 undergoes periodic third-party security assessments to identify and address vulnerabilities proactively.
• Data access controls: Internal access to player data is role-based and logged. Only staff with a legitimate need can access sensitive information.
• Incident response: In the event of a data breach, swcup3 will notify affected users and the NPC within 72 hours as required under applicable regulations.

While we go to great lengths to protect your data, no digital platform can guarantee 100% security. We ask that you also take responsibility by using a strong, unique password and keeping your login credentials confidential.

9. Children's Privacy

swcup3 is strictly an adult gaming platform. We do not knowingly collect personal data from individuals under the age of 21. Our registration process includes age verification steps to prevent minors from accessing the platform.

If you are a parent or guardian and believe your child has registered on swcup3, please contact us immediately at support@swcup3.net. We will investigate and promptly close the account if the user is found to be underage, in line with our responsible gaming commitments.

10. Changes to This Privacy Policy

swcup3 may update this Privacy Policy from time to time to reflect changes in our services, data practices, or applicable laws. When we make significant changes, we will:

• Update the "Last updated" date at the top of this page.
• Notify registered users via email or in-platform notification before the changes take effect.
• In some cases, ask for your renewed consent if the changes affect how we process data you previously agreed to share.

We recommend reviewing this page periodically to stay informed. Your continued use of swcup3 after any changes are posted constitutes your acceptance of the updated policy.

11. Contact Us

For any questions, concerns, or requests related to your privacy and personal data on swcup3, you can reach us through the following channels:

• Email: support@swcup3.net
• Data Protection Officer (DPO): dpo@swcup3.net
• Website: https://swcup3.net

Our support team is available 24/7. For DPO-specific inquiries, allow up to 3 business days for an initial response. We're here to help — walang judgement, just solutions.